iTech AG is a proud ServiceNow Elite Partner in the Consulting and Implementation segment. We will expertly transform your organization by building, implementing, configuring, testing, certifying, and distributing applications on the ServiceNow platform.

ServiceNow stands out as the premier platform tool in today’s market, known for its scalability, flexibility, and multifaceted capabilities. It offers simplified experiences, enhances organizational agility, and enables purposeful automation, delivering best-in-class workflow and performance for digital businesses.

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Partner Profile

720+

ServiceNow certifications & accreditations

Maintaining a cutting-edge proficiency in ServiceNow offerings to meet the evolving needs of our clients.

4.89/5

CSAT score

Innovating and collaborating are at the heart of building lasting client relationships that extend beyond single projects.

50+

Deployments in the last year

Continuing to deliver technology solutions that achieve-mission critical goals.

120+

ServiceNow practitioners

Leveraging the expertise of experienced ServiceNow professionals, we rapidly adapt to meet client requirements.

Product Line Achievements (PLAs)

  • IT Service Management (ITSM)
  • Customer Service Management (CSM)
  • Hybrid Project Management (HPM)
  • App Engine
  • Public Sector Digital Services (PSDS)
  • Now Assist for Customer Service Management (CSM)
  • Field Service Management (FSM)

ServiceNow’s PLAs recognize iTech AG’s exceptional skill, extensive experience, and exemplary customer success in ITSM, CSM, HPM, App Engine, PSDS, Now Assist, and FSM.

Our Expertise

1. IT Workflows

  • IT Service Management (ITSM)
  • IT Asset Management (ITAM)
  • IT Operations Management (ITOM)
  • Security Operations (SecOps)
  • Integrated Risk Management (IRM)
  • Strategic Portfolio Management (SPM)
  • Application Portfolio Management (APM)

2. Employee Workflows

  • Health and Safety (H&S) HR Service
  • Delivery (HRSD) Workplace Service
  • Delivery (WSD)
  • Flow Designer (for workflows)

3. Customer Workflows

  • Customer Service Management (CSM)
  • Facility Service Management (FSM)
  • Public Sector Digital Services (PSDS)

4. Creator Workflows

  • App Engine (for no and low code)
  • Automation Engine (Integration Hub)
  • Nuvolo and Proven Optics (for financial management, CPIC, inventory, and more)

Our Referenceable Clients

Partner With Us

At iTech AG, we leverage ServiceNow’s powerful capabilities to drive digital transformation across all industries. Our deep expertise in both mission and technology allows us to support critical projects and modernize processes, ensuring our clients achieve their goals efficiently and effectively.

By partnering with iTech AG, you gain access to our specialized knowledge and proven track record with ServiceNow. This collaboration helps you unlock your organization’s potential to achieve mission-critical goals. 

Download iTech AG's ServiceNow Capabilities