Case Study

DISA Operations Center

Challenge

The DISA Operations Center (OC) needed a CMMS replace the legacy Nuvolo platform which posed imitation sin scalability, integration , compliance with evolving DoD security mandates, and required multiple upgrade cycles to maintain.

Approach

DISA CMMS II is our flagship Nuvolo-to-ServiceNow migration. We transitioned DISA’s CMMS ServiceNow’s EAM, FSM, and WSD—replacing Nuvlolo’s CAD and floorpan tools with indoor mapping. Prebuilt templates, transformed maps, and validation tools accelerated data migration from Nuvolo to out-fo-the-box configuration for over 1,500 users.

Key Metrics

Results

Modernized Facility Operations
Replaced legacy Nuvolo and facilitated return to office of 4090+ reservation sat 8 data centers.

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Accelerated Time-to-Value
Accelerator enabled faster migration, deployment, and user adoption for DISA to realize value quickly.
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Stronger Governance and Compliance
Reduced technical debt and aligned with DISA’s strategic enterprise cloud plan
Improved cost and performance reporting
Real-time, performance-based dashboards and metrics.